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Tell "Customer Service" With Password&Nbsp; Money Flew In Alipay

2011/3/12 14:20:00 346

Password Customer Service Alipay

Recently, many consumers have encountered different types of online fraud. Yesterday, Alipay Release safety reminder cases and explain the current high incidence categories Fraud model 。


Click to open online shopping for baby pictures, and all payments are transferred to the account


Ms. Zhang is an old hand in online shopping, but she was puzzled by the recent two transactions. Although she paid, she still "waited for the buyer to pay". Check online banking consumption records, but the money has been remitted. After investigation by Alipay staff, it was found that the original problem was a transaction a few days ago. When Ms. Zhang was communicating with the seller, she clicked on a file named "Enlarged Baby Picture" sent to her by the seller.


According to the analysis of Alipay security experts, this kind of file is a Trojan created by criminals. After clicking, the user's computer is equivalent to being controlled. Pay attention to the payee of online banking. In fact, it is transferred to the criminal's account.


Expert Reminder


1. Be careful to accept strange documents from strangers. 2. Pay attention to the payee at the time of payment. If there is any doubt, stop the payment immediately.


Carelessly gave the "customer service" password 1000 yuan and disappeared


"Now think about it, I'm still angry and hateful! How can I tell others all the account passwords and feel like crying..." Xiao Fang is an Internet veteran. This time, she was so anxious that she even gave her password to "customer service".


She was going to change the amount of money she paid that day, so she searched online“ Alipay customer service ”Without looking carefully, he clicked in, and the result page showed that "upgrading is in progress, and he asked to call 400 - * * *". Xiao Fang called without hesitation. The operator said that the system could be upgraded and modified on behalf of Xiao Fang, but he needed an account and password.


Without doubt, Xiao Fang told "customer service" on the phone and went to play happily. It turned out that the 1000 yuan in his account was gone at night.


Expert Reminder


1. Please remember the domain name of the website and do not search in the search engine, because it is likely to be a fake website. 2. The customer service phone will never ask for your password.


Online shopping novices pay bills for people, cheats take money and buy goods


At present, there are still some "third party frauds". The fraudsters first disguise themselves as sellers, and generally use low price goods to entice buyers, and then cheat buyers to pay through instant payment (such as AA collection). The fraudsters who get the money then go to the real sellers' stores to shop. So far, the victim paid but did not receive the goods, and the swindler did not pay but bought the goods he wanted.


The other way is more complicated. The fraudster pretends to help novice online shoppers shop. The fraudster asks the real seller to launch a "I want to collect money" transaction (this is a real-time payment transaction) in the victim's Alipay. After the victim pays, the seller sends the goods to the fraudster, and then the fraudster disappears. Xu Xiaofeng


Expert Reminder


When shopping online, you should shop on the official website and follow the website process.


■ Related news


Mainstream websites implement "trusted website" verification


A few days ago, the reporter learned from the "trusted website" verification management organization Zhongwang that up to now, mainstream B2C websites in China, including Dangdang, Jingdong Mall, Newegg, Taobao, Baidu Youah, Paipai and other mainstream C2C websites, have successively implemented the verification and upgrading of "trusted websites".


It is understood that at present“ Phishing website ”More and more show the characteristics of "many tricks and deep concealment". In addition to counterfeiting website pages to cheat users' information, counterfeiting account login pages to obtain accounts, and counterfeiting payment and settlement pages to directly cheat money, some criminals even induce users to log on to phishing websites by sending messages in groups to implement online fraud. According to the latest statistics of CNNIC, in 2010, 45.8% of netizens had been attacked by viruses or trojans, with 209 million victims; 21.8% of netizens had their accounts or passwords stolen, and the number of victims reached 99.69 million. The relevant person in charge of the Alliance Secretariat said that in the face of the increasing proliferation of phishing, he appealed to the majority of legitimate online shopping websites to improve the pre prevention mechanism of phishing websites as soon as possible, help Internet users to improve their awareness of self prevention and reduce the threshold for identifying phishing websites, so as to avoid falling into the fraud trap of phishing websites. Relevant experts said that under the dual pressure of network security and network dishonesty, it has become the consensus of mainstream online shopping websites to build a "trusted website club" to block phishing and form a credibility barrier. It is believed that the "trusted website club", which takes "trusted website" verification as the threshold for entry, will certainly become the backbone of the sustainable development of China's trusted e-commerce. Xue Bei

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